Terms and Policies
The receipt of an e-mail order confirmation does not
constitute the acceptance of an order or a confirmation of
an offer to sell. We reserve the right, without prior
notification, to limit the order quantity on any item and/or
refuse service to any customer.
Verification of information may be required prior to the
acceptance of any order.
The validity of our Proforma Invoice lasts for 48 hours from
the time it is e-mailed to our customer. During the 48 hours
we block the ordered items from our inventory and wait for
We shall cancel
customer’s orders if the payment is not made to us
successfully when the validity expires.
Payment is to be made by international bank transfer or
web site prior to the shipment. We don't accept
money order, nor e-Check.
If payment is made by international bank transfer, all
banking surcharges are of customer's account.
online payments. You will be prompted to select your
favorite payment method and filling in your credit card
information during the checkout process.
For security concern, we won't ask for any of your card
information, nor we won't log in PayPal®
website for you even you've provided us your credit card
We will ship all in-stock items in the next 1~2 business day
via FedEx, EMS or regular Air Parcel to addresses after
customer's payment is made, unless otherwise specified.
The boots sold here
are manufactured in other countries. If an item
customer orders is not in-stock and not available, this item
may take 2-3 weeks to ship. Special and/or
custom-made boot generally take 6-8 weeks to manufacture and
ship. Under such circumstance, we will get an
estimated time for getting the item in-stock and let
customer know the possible delivery date right away.
Customer can then
make the decision of whether to wait for the item to come in
or cancel the order.
Shipping and handling charges for all addresses will be
confirmed by email for each order. Shipping cost we
offer is exactly the same amount we are charged.
don't make profit from the shipping. Customers are
welcome to use their own shipping arrangement. If
customers are concerned about the shipping cost, please send
an inquiry by
before placing orders.
The quotes and/or
prices we offer do not include any import duty/tax in the
addresses country. Consignee is responsible for the
duty/tax occurs. Please check with the local
customs office for further information, as policies vary
widely by country.
We reserve the right to deny shipping to some particular
areas/addresses because of internet trading fraud problems.
if you have a special request.
All products are backed by manufacturer's warranty for a
period of 60 days.
from the original invoice date and
apply to the original owner, unless specified otherwise.
Warranties are limited to repair or replacement at the
manufacturer's option with reasonable promptness after being
Warranties do not apply to any product that has been subject
to misuse, neglect, accidental damage, unauthorized repair
Warranties can not be honored for products in which serial
numbers, manufacturing dates or other means of
identification have been altered or removed.
All sales are final.
In the event of return of defective items or items with
missing parts, we will try our best to repair or
replace with same model of the same product.
All returns must be authorized either by
within 10 days upon receiving your items together with a
valid invoice number. We will issue an RMA (return
merchandise authorization) number and return instructions.
- Returns without a RMA number
will be declined.
returns for credit or exchange are subject to a 20%
restocking charge unless DOA (dead on arrival) items.
- The original shipping charge
is not refundable.
Returns must be shipped to the designated location and paid
for by the customer.
All shipping and applicable restocking charges related to
returned shipments are the responsibilities of the party
placing the original order.
Damaged and Missing
Customers should report shipping damage and missing items within
3 days of receiving items by
information you provide to www.inlinefigure.com on this site
will only be used to process your order. We will not share
your information with outside companies for any use.