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Terms and Policies
Order Acceptance
  1. The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.

  2.  Verification of information may be required prior to the acceptance of any order.

  3. The validity of our Proforma Invoice lasts for 72 hours from the time it is e-mailed to our customer.  During the 72 hours we block the ordered items from our inventory and wait for customer’s payment.

  4. We shall cancel customer’s orders if the payment is not made to us successfully when the validity expires.

Shipping and Handling Policy

  1. We will ship all in-stock items in the next 1~2 business day via FedEx, EMS or regular Air Parcel to addresses after customer's payment is made, unless otherwise specified.  Usually the arrival time is 4~5 business days using FedEx, 1 week using EMS and 2 weeks using Air Parcel.

  2. The boots sold here are manufactured in other countries.  If an item customer orders is not in-stock and not available, this item may take 2-3 weeks to ship. Special and/or custom-made boot generally take 4-6 weeks to manufacture and ship.  Under such circumstance, we will get an estimated time for getting the item in-stock and let customer know the possible delivery date right away. Customer can then make the decision of whether to wait for the item to come in or cancel the order.

  3. Shipping and handling charges for all addresses will be confirmed by email for each order.  Please send an inquiry by email or message before placing orders.

  4. We reserve the right to deny shipping to some particular areas/addresses because of internet trading fraud problems.  Please contact us if you have a special request.

  5. The quotes and/or prices we offer do not include any import duty/tax in the addresses country.  Consignee is responsible for the import duty/tax occurs.  Please check with the local customs office for further information, as policies vary widely by country.

Payment

  1. Payment is to be made within PayPal® web site prior to the shipment.

  2. PayPal accepts Visa®, MasterCard®, and PayPal® online payments. You will be prompted to select your favorite payment method and filling in your credit card information during the checkout process.

  3. For security concern, we won't ask for any of your card information, nor we won't log in PayPal® website for you even you've provided us your credit card information.

Warranty

  1. All products are backed by manufacturer's warranty for a period of 60 days.

  2. Warranties are from the original invoice date and apply to the original owner, unless specified otherwise.  

  3. Warranties are limited to repair or replacement at the manufacturer's option with reasonable promptness after being returned to www.inlinefigure.com

  4. Warranties do not apply to any product that has been subject to misuse, neglect, accidental damage, unauthorized repair or tampering.

  5. Warranties can not be honored for products in which serial numbers, manufacturing dates or other means of identification have been altered or removed.

Return Policy

  1. All sales are final.

  2. In the event of return of defective items or items with missing  parts, we will try our best to repair or replace with same model of the same product.

  3. All returns must be authorized either by email or fax within 10 days upon receiving your items together with a valid invoice number.  We will issue an RMA (return merchandise authorization) number and return instructions. 

  • Returns without a RMA number will be declined.
  • All non-defective returns for credit or exchange are subject to a 20% restocking charge unless DOA (dead on arrival) items.
  • The original shipping charge is not refundable.
  • Returns must be shipped to the designated location and paid for by the customer.
  • All shipping and applicable restocking charges related to returned shipments are the responsibilities of the party placing the original order.

Damaged and Missing Items

Customers should report shipping damage and missing items within 3 days of receiving items by email or fax.

Privacy Option

The information you provide to www.inlinefigure.com on this site will only be used to process your order.  We will not share your information with outside companies for any use.

 

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